What You Will Find in This FAQ
We put this FAQ together based on the actual questions that come through live chat and our account support line. Each section tackles one specific area — opening your account, funding it through Boost or GrabPay, checking withdrawal status, or getting help when something does not load on your phone. If you are in Kuala Lumpur or anywhere else in Malaysia, the
steps here apply to your account directly. We update entries when account flows or payment rails change, so what you read here reflects how the platform actually works right now. For anything not covered here, live chat connects you to a real agent. Touch 'n Go eWallet, Boost, GrabPay and DuitNow are the e-wallets we handle on the deposit side — all
of them are in the cashier once you are logged in.
- Touch 'n Go eWallet
- Boost
- GrabPay
- DuitNow
- FPX